Last month, a super complaint was submitted to the Office of Fair Trading (OFT) by watchdog Consumer Focus to investigate whether travelers are receiving a poor deal on foreign currency from major banks. The Currency Club, a travel money online specialist, offers competitive exchange rates and provides significant savings to consumers. They agree that the banks do not have a competitive advantage in the retail foreign exchange market and claim that the best exchange rates are to be found online.
The key to buying travel money is securing the best exchange rates and avoiding unnecessary charges however, because foreign exchange rates can be volatile and constantly fluctuating, it can be difficult to price compare. The concern is that debit /credit card and cash withdrawals abroad are still common and travelers are not clear about the charges that may apply and find the fee structure confusing.
The popularity of using debit and credit cards on holiday is the convenient nature of transacting. However, these cards could end up costing a fortune in hidden fees and foreign exchange transaction charges. Exchange rate loading fees are added onto the exchange rate by the bank when foreign transactions are made, this can be up to 3%. Typically, the fee won’t show up on the bank statement either so travelers will not know they’re paying it unless the terms and conditions are checked.
Using a hole in the wall when abroad is another option to access travel money. However, the banks can potentially make money twice each time the ATM facility is used. Once for the privilege of withdrawing travel money immediately and secondly, on the foreign exchange rate they offer. Typically 2% is charged of the withdrawal, or a minimum of £2. There’s no interest-free period: so interest will be charged as soon as the cash is taken out and will probably be at a higher rate of interest than your typical APR.
Spending fees tend to apply to debit cards and are flat-rate charges that banks put on foreign exchange transactions. These fees can add up and repeated use of a debit card abroad can sometimes make them less economical than credit cards.
There is growing evidence that in the UK, fewer travelers are using their local high street banks to exchange currency. Recent data shows that only 15% use their local high street bank to change money which is encouraging however, the airports still appear to be common place.
The airport bureaus continue to be a popular choice for some in spite of the extortionate exchange rates charged. Airport booths are the worst place to exchange travel currency as travelers are at the mercy of the airport foreign exchange cashier. There is less competition between travel currency providers at an airport terminal and the cashier can dictate how much they rip you off.
On a positive note, the retail foreign exchange marketplace does appear to be changing with the growth of the online consumer. The Internet has become a major travel distribution channel with over 50% purchasing flights, hotels and other travel related products online. More and more, consumers are now buying their travel money online too. Businesses like The Currency Club, do not have the expensive overheads that foreign exchange bureau booths do on the high street and these savings can be passed on to the travelers via sharper exchange rates. As an example, The Currency Club’s exchange rates are up to 13% better than the airport and up to 8% higher than the high street rates. It could mean a difference of up to £65 on a transaction amount of only GBP£500 with an even greater saving as the order size increases!
Furthermore, a FREE next day delivery of cash and travellers cheques is offered for any transaction size and their innovative “Rate Optimiser” tool visually demonstates how customers can optimize the best exchange rates with the more they order.
Travelers are already in the habit of getting online to find the best deals on flights, hotels, car hire and travel insurance. Research now shows that there has been a consistent increase in travel money purchases conducted online too. This reflects that the savvy holiday makers are becoming more informed that they should not rely too much on bank credit cards and ATMs abroad and when it comes to travel currency, there are big savings to be made online.
The Currency Club trades in over 40 global currencies on a daily basis and has received recognition from Which? Money Magazine survey as a competitive provider of travel currency.
To learn more about The Currency Club and to order your travel currency securely online, visit http://www.thecurrencyclub.co.uk.
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