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Herndon, Virginia. BlueAlly, a specialized provider of Application Management services announced today that it has been listed in the ‘2009 Global Services 100’ list. The survey conducted by Global Services magazine, in association with consulting firm neoIT, places BlueAlly among the Top 100 global service providers, in terms of their operations, service offerings, client relationships, and human capital. The Global Services 100 list represents “companies who have the maturity and capability to lead the next wave of services globalization.”

According to Ed Nair, the Editor of Global Services, “The Global Services 100 is like an index of globalization in the services industry. This year’s list comprises companies headquartered in 19 countries, with customer locations in over 30 countries, and service delivery locations in 31 countries. A company that figures in this list bears testimony to the fact that it can serve global customers from multiple locations”.

“The Global Services 100 list is the industry standard for identifying leading companies from around the world who are making an impact in the field of global services. We congratulate this year’s field, especially the organizations that have demonstrated functional and geographic excellence and were selected to the category specific ‘Top 10 Lists’,” said Eugene Kublanov, CEO of neoIT.

“This recognition by Global Services and neoIT positions BlueAlly amongst the leading providers of Application Management and IT outsourcing services worldwide”, commented Vijay Tanamala, President of BlueAlly. “BlueAlly has established itself as a key player in the outsourcing arena by operating as a true partner in our customers’ business transformation initiatives. The Global Services 100 listing affirms our commitment to delivering innovation throughout the lifetime of a customer engagement”, he added.

About BlueAlly

BlueAlly delivers specialized Application Services and Concept-to-Market Partnerships to businesses worldwide. Headquartered in Herndon, Virginia, USA, and operating globally since 1994, BlueAlly has been serving as a prime source of comprehensive Application Services for a global customer base. For further information, please visit www.blueally.com.

About Global Services

Global Services, a media platform by CyberMedia, facilitates the global service delivery for customers and service providers of IT and business-process outsourcing services, and provides cost-effective marketing solutions to the service providers in this industry. The Global Services brand is an integrated media platform that includes the website www.globalservicesmedia.com and global seminars.

Silver Touch Technologies Ltd, showcased its software development services, offshore software development Centre and Managed IT services through NOC in Gitex 2008 TECHNOLOGY WEEK. We initiated in the Middle East market in 2007 by getting associated with IT companies and consultants in GCC Region to promote and explore Software Development, Web Application Development projects with local companies and government agencies.

Mr. Minesh Doshi, Director of Silver Touch Technologies Ltd says, “Our experience for executing the IT projects for Middle East companies has been good. Most of the IT Projects have met the dead line, valuing clients’ time and money. Outsourcing is still a new business practice for the local IT companies. Consultants and we feel that it requires lot of improvement in processes of outsourcing to serve the end clients more efficiently.”

Outsourcing software services are divided categorically as Implementation & Customization of packaged business application, Development of Custom Application. Current outsourcing model is more focused on implementation of packaged business applications, challenging local skills. More experienced consultants are required to work onsite for successful implementation of the project. Above all it has bottleneck in terms of Indian professionals travelling to GCC. On the other hand, custom application development has been limited to new and innovative concepts only, where packaged solution is not available, proving even more challenging as customer has limitations to define detailed “Scope of Work” to outsourcing vendors.

There is a huge potential in requirement understanding for custom application development as well as implementation services for packaged software applications. Based on our experience in Outsourcing business, we have introduced a unique partnership model for the Middle East partners to strengthen them in requirement gathering process by providing onsite Business Analyst locally. Mr. Minesh Doshi says “We are very much confident that our unique Global Application Delivery Model for partners will in fact work well with our local partners. This will enable our offshore team in India to execute the project within timeline with quality.”

Now End clients also look at service providers, who have the capabilities of not only developing and deploying the software applications but also managing them. Survey done by the dedicated sales team, in the Middle East market, Silver Touch has launched its Infrastructure and Application management services through its state-of-the-art Network Operation Centre branded as SilverNOC.

Here, Mr. Minesh Doshi writes on the experience from Outsourcing in Middle East. He writes on the new Partnership model introduced by Silver Touch especially for GCC Region that will help for better Software Outsourcing India process and easy operation/ management of Software Application Development or Web Design and Development projects in India.