Gassen Management Begins to Send Out Customer Satisfaction Surveys in April 2010
May 5th, 2010Gassen Company Property Management is sending electronic customer satisfaction surveys to Board members.
It is the hope that Board members will respond to the customer satisfaction surveys in order for Gassen Management to have a better insight into what homeowners want of their management company. In the future, all homeowners will receive the electronic customer satisfaction survey. Gassen Management wants to keep their position of premier property management in the industry, so they have taken the pro active measure of asking their clients what they do well and what could be done better.
Being the premier property management company is no accident. Gassen have a 93% retention rate; 100% of all after hours emergency calls are responded to in under 12 minutes; Over 3,000 audits and reviews done in the past 5 years with no negative results; accredited with the Better Business Bureau since 1997 & maintains an A+ rating.
If you have any feedback for Gassen you can contact them at [email protected]
To find out more about Gassen Companies and HOA Management in Minnesota visit their website www.gassen.com.

