Silver Touch Technologies Ltd, showcased its software development services, offshore software development Centre and Managed IT services through NOC in Gitex 2008 TECHNOLOGY WEEK. We initiated in the Middle East market in 2007 by getting associated with IT companies and consultants in GCC Region to promote and explore Software Development, Web Application Development projects with local companies and government agencies.

Mr. Minesh Doshi, Director of Silver Touch Technologies Ltd says, “Our experience for executing the IT projects for Middle East companies has been good. Most of the IT Projects have met the dead line, valuing clients’ time and money. Outsourcing is still a new business practice for the local IT companies. Consultants and we feel that it requires lot of improvement in processes of outsourcing to serve the end clients more efficiently.”

Outsourcing software services are divided categorically as Implementation & Customization of packaged business application, Development of Custom Application. Current outsourcing model is more focused on implementation of packaged business applications, challenging local skills. More experienced consultants are required to work onsite for successful implementation of the project. Above all it has bottleneck in terms of Indian professionals travelling to GCC. On the other hand, custom application development has been limited to new and innovative concepts only, where packaged solution is not available, proving even more challenging as customer has limitations to define detailed “Scope of Work” to outsourcing vendors.

There is a huge potential in requirement understanding for custom application development as well as implementation services for packaged software applications. Based on our experience in Outsourcing business, we have introduced a unique partnership model for the Middle East partners to strengthen them in requirement gathering process by providing onsite Business Analyst locally. Mr. Minesh Doshi says “We are very much confident that our unique Global Application Delivery Model for partners will in fact work well with our local partners. This will enable our offshore team in India to execute the project within timeline with quality.”

Now End clients also look at service providers, who have the capabilities of not only developing and deploying the software applications but also managing them. Survey done by the dedicated sales team, in the Middle East market, Silver Touch has launched its Infrastructure and Application management services through its state-of-the-art Network Operation Centre branded as SilverNOC.

Here, Mr. Minesh Doshi writes on the experience from Outsourcing in Middle East. He writes on the new Partnership model introduced by Silver Touch especially for GCC Region that will help for better Software Outsourcing India process and easy operation/ management of Software Application Development or Web Design and Development projects in India.

I have a very close friend “Smith” in the United States. He runs a mid-size company and has a good business set. But he was not an odd man out in this crunching economical situation. Out of 115 people working in his firm, he had to lay off 45 people to balance with regular expenses and fixed costs, and the dropping business.

Smith is not the only case. Many small and mid-size businesses have been affected harshly along with the big players in this downturn period. Business outsourcing, as we all know, has been an integral part of business strategies all the time for many.

But this vulnerable market situation has again made Outsourcing as one of the most important strategies in this slumping economy. Rightly pointed out in an article in CNN Money (Ref: http://money.cnn.com/2008/11/10/smallbusiness/outsourcing.smb/index.htm?postversion=2008111106, titled: Overseas outsourcing heats up again), Outsourcing cut costs greatly. This article showcases the examples of the Business owners who have rightly and successfully implemented the “Outsourcing strategy” to fight with this fluid economy. One of the business owner (outsourcing to India) remarks: “It’s typically 70% more expensive to do work in the U.S. than in India” People have cut off their costs as high as 75- 80% outsourcing their work.

The classic example that I can showcase is our own Software Development Company. We have seen an increase in the number of Project inquiries for Web Design, Web Development, Software Development and Search Engine Optimization Services. We are an Offshore Software Development Company having a great proficiency in Software development using the state-of-the-art technologies. We have expertise in ASP.Net, C#, Ajax, Dot Net, Java, iphone/ Android/ Mobile Application development, PHP, LAMP, OsCommerce, Magento eCommerce Development, Coldfusion, Joomla, DotNetNuke, Oracle, etc.

Not only the end-clients, but also the IT software and media companies in USA and Canada are outsourcing their Development Projects with a large flow of companies, since we have a good reputation in the Industry.

We are a Microsoft Gold Certified Partner. We also partner with Microsoft, IBM, Java, Oracle, Linux, SAP and Red Hat. We partner with many Software Development Companies and help them in their process for software development.

Outsourcing really helps in this critical situation. As mentioned in the article I have referred above from CNN Money, Luu (one business owner) agrees: “I used to have to pay salaries, insurance and worker’s compensation, even when there was no work, but now I only pay when there is a project.”

Apart from cost-cutting, the important benefits are a great talent pool at competitive rates and immense peace of mind if you get a good firm to outsource your projects.

My friend Smith has increased his business leads to 30% than expected just by remodeling his business strategy to Outsourcing. He is able to go for more business with low costs.

Outsourcing has played important role in changing the destinies of many businesses even in the most downturn period. For more details on Software Outsourcing India or Software Development, Web Design and Development, SEO, please enquire with KJ on 201-777-2366, or simply email KJ at [email protected]

Success for all Businesses depends upon its core strategies. For any industry, for any market, it is the strategy that plays an important role to succeed. Today IT sector has gained a major attention in the whole market. One of the very important factors for the success of an IT Software Company is the proper planning and running of its Development Center.

Often US companies get messed up with the process involved in setting up and managing a development center. Many multinational companies that have started development centers offshore in the last few years have really been benefited from the wisdom of their decision because of the facts like: hassle free ODC Management, rich talent -pool and high cost effectiveness.

Offshore development center (ODC) is one of the business models by which a provision of offshore programming is undertaken. This method of organization of software development is considered to be highly effective for providing clients with visibility and predictability in the development process. This also helps reducing production cost for development.

A strategically and strong running ODC is the greatest strengths of an IT company for its software or web development projects. The creation of a successful Offshore Development Centers requires intelligent technical and devoted remote software professionals. Offshore Development Center (ODC) establishes a mutually beneficial relationship between the remote software professionals and the client. It allows clients to easily scale their teams up or down as required, cut high costs involved, and permit clients to focus on their core business.

“We at Semaphore have three Offshore Development Centers with highly skilled Software Professionals. Our Software Developers have specialization in their Technical areas backed up with a high length of experience” says KJ, Director for International Operations (Semaphore-software) in New Jersey. “We have hundreds of clients from USA, Canada and all over and we have always tried putting our best efforts in giving ‘more than expectations’ to our clients”

Further in the discussion, KJ adds “We have many clients who are themselves end-clients and get their projects developed and deployed by us. But we too have clients who get an array of projects developed and deployed by our ODC for their end-clients. To add here, we also offer White Label Services. Also, we have clients who avail our Staff Augmentation Services, under which we offer highly experienced Full-time or Part-time resources (talented Man-power) working directly under you (client) on your instructions.”

Adding to this, Mr. Minesh Doshi, Technical Director at Semaphore-software, puts up an interesting point of their value-added services. He mentions “We also assist our Clients in setting up an Offshore Development Center (ODC) for them, wherein the ODC will run primarily under our company. We assist in the operations of the ODC, providing the resources for development work, managing the ODC and the complete lifecycle of Software Development. This frees the client from the terrible worries of the day-to-day operations of the ODC.”

Semaphore has a big pool of Software professionals with specialization in almost all Technologies. Semaphore has professionals with rich experience into Web designing following Web 2.0 standards, Dot Net, PHP, LAMP, OsCommerce, Magento, Coldfusion, Joomla, ASP.Net, C#, Ajax, DotNetNuke, Oracle, Java and many other robust Technologies. Semaphore also offers SEO, BPO and SAP services.

Semaphore also has a team of Professionals working for Mobile Application Development like J2ME, Android, i Phone Mobile Application Development and Mobile Website Developments.

Semaphore (as division of STTL) is a Microsoft Gold Certified Partner. It also partners with Microsoft, IBM, Java, Oracle, Linux, SAP and Red Hat. Semaphore partners with many Software Development Companies in USA, Canada, UK, Netherlands, South Africa, and Australia and help them in their process for software development.

“We have a rich experience of over 1500+ projects with a high client retention rate”, says the Senior Management Team at Semaphore. What lies behind their success is they add value in whatever they offer. Offshore –outsourcing had never been so easy! If you are looking for Software development outsourcing India, Semaphore is one of the best solution-providers.

Author:
Ghanshyam Shah
Project Leader and Business Analyst for SEO and Internet Marketing Division of Semaphore write here on the successful Offshore Development Center as one of the success strategies of IT companies. Semaphore has proved the best ODC and best partner for providing Software Outsourcing India.